Developing Relationships
In most cases our customers will be working directly with one of our auto techs from start to finish. Our techs are cross trained in all aspects of our business such as handling phone calls, estimating repairs, explaining & prioritizing the work to be done, doing the work the customer authorizes, preparing the paperwork & explaining the guarantees. Normally dealerships & other big companies use what is called a service advisor to start the process & you never see or know who your mechanic will be. With our format you work directly with one of our certified technicians who will explain exactly what needs to be done. This allows you to know who is working on your vehicle, and be confident that your repairs will be done correctly & affordably.
In most cases our customers will be working directly with one of our auto techs from start to finish. Our techs are cross trained in all aspects of our business such as handling phone calls, estimating repairs, explaining & prioritizing the work to be done, doing the work the customer authorizes, preparing the paperwork & explaining the guarantees. Normally dealerships & other big companies use what is called a service advisor to start the process & you never see or know who your mechanic will be. With our format you work directly with one of our certified technicians who will explain exactly what needs to be done. This allows you to know who is working on your vehicle, and be confident that your repairs will be done correctly & affordably.
